Our world has become one of innovation and new technology. However, with these advancements being used for good, there are always some people looking for a way to deceive people and use technology for gains in illegal ways. Mobile scams have been at an all-time high in Australia, with businesses reported to be losing over $18 million to frauds and scams per year.
Luckily, mobile screening has become highly effective in detecting frauds and helping businesses steer clear of them. It encompasses a set of technology that carries out various checks to block fraud in real-time and protect your earnings. Here are highly effective ways to use mobile screening to fraudulent flag activity.
Effective Ways of Mobile Screening for Fraud Flags
Check the ‘Liveness’ of Your Customers
One of the biggest advantages of using mobile screening services is that it can detect fraud instantly. Running a business exposes you to fraud attempts regularly, and you need a way to be able to ensure that the orders you’re processing are legitimate, so your time and resources aren’t wasted.
With mobile screening, you can check for fraud by analysing the ‘liveness’ of your customers. This includes getting valuable information about their connection validity, connectivity status, network provider, and even porting status. You should only process the order once all of these factors check out, ensuring that the customer isn’t fraudulent.
Ensure True Customer Information
The next check to look into is whether the customer information entered when the order was placed was true or not. All too often, fraudsters use suspicious email IDs and phone numbers to carry out illegal activities. You might find random, elongated email addresses like email@example.com and even absurd phone numbers that don’t match up with the order destination.
Through mobile screening, you can detect such customer information instantly and ensure that those orders are cancelled. You can also take it up a notch and track the network providers of such customers to report to the authorities. This will not only keep your business safe from fraud but also help your fellow business owners.
Perform a Name Match Verification
Numerous mobile screening companies nowadays offer name match services and ID Australia to verify whether your customers are legit or not. They will track down the last available service subscriber name of the customer and ensure that it matches with the details that your business received when the order was placed.
With the rise in fraud cases, businesses across Australia are recommended to seek out the verification services for reliable fraud detection. It is the best way to keep your business safe from losing money.
Look Out for Inconsistencies in Customer Details
As your business grows, it will start to develop a regular customer base that places orders at timely intervals. You should use mobile screening to record relevant information about this customer, like where they are placing orders from, what number they use and the email address associated with it. This allows you to detect any inconsistencies in customer details should they arise. These inconsistencies (like different numbers for the same email address) are usually a sign of fraudulent activity, and you can easily block those transactions.
Beware the Use of IP Proxies
The most common trick used by fraudsters is masking their IP Address using a VPN to make sure that their illegal activities can’t be traced back to them. They will make it appear as if the order is coming in from a different location than their actual one. Therefore, numerous businesses nowadays use mobile screening to help them detect the use of VPNs.
As soon as a customer tries to place an order with their VPN activated, your mobile screening checks can detect it. This allows your website to send the customer a prompt asking them to disable their VPN in order to complete their purchase. Not only does this ensure that you’re receiving true information about all of your customers, but it can also help you gain valuable insights and block any purchases made from suspicious accounts.