If you have just set up or are in the process of setting up a new business, you know that every penny is important and needs to go as far as possible. A good business mind will keep this mindset even when a business is well established, but it is especially important in those early days. One way that many save money is by not hiring a receptionist. They may feel that this is an unnecessary expense, and the money could be used better elsewhere. While this may be true, having a receptionist is still an important part of a business. But what if you could have a receptionist without having to pay the wages of a full time receptionist? This is very possible for you and your business. I’m talking about a virtual receptionist. But how would it work and how would this benefit your business?
Deciding to use a virtual receptionist
There are many benefits to hiring a virtual receptionist. As mentioned above, you enjoy the benefits of a receptionist while not paying out anywhere near as much of that all important money, leaving it to be invested elsewhere in the business. Having a receptionist is important because it makes your business much more reliable and accessible and professional to anyone who may contact you for your services. If a client feels they will always be able to speak to someone rather than always getting an answer machine, they will be much more likely to choose you for their custom. This means that even while you are in the initial stages and just getting set up, you can already be improving your client base and gaining a professional reputation.
There are many more benefits to a virtual receptionist. For starters, the cost. It is likely much cheaper than you are imagining. A virtual receptionist works remotely. This means that you are already saving on costs by not needing to provide a desk or pay any of the overheads that come with the space and equipment they would require. While not working in your office space, you can provide them with a script should you wish, with exactly what you want them to say when answering phone calls or dealing with certain enquiries. It is up to you how you manage things or how much you want them to do for your business. Another great perk to this is that you do not have to worry about paying for employer holidays or hiring agency staff (another big expense for any business) to cover the holidays. There will always be a virtual receptionist available to help you with your business.